COVID19 Policies

Dunn Audiology is practicing with new infection control procedures and policies in place based on guidance from the Ontario Ministry of Health and the College of Audiologists and Speech Language Pathologists of Ontario (CASLPO). A summary of some of our new policies:

1. Appointments must be scheduled. No walk-in appointments at this time.

2. Some appointments will be completed virtually, by phone call, or curbside pick ups. This will limit the number of in-person appointments.

3. The waiting room is closed. Doors will be locked until your appointment time. There will be no patient overlap.

4. All patients will be screened for COVID-19 prior to their appointment. If you screen positive, your appointment will be rescheduled.

5. All patients will be asked to use hand sanitizer and wear their own mask during appointments.

6. Staff will be wearing the proper PPE during appointments.

7. Staff will disinfect all surfaces that patients have touched or been close to, in between appointments.

8. Plexiglass barriers are installed around the front desk.

Please call 519-601-4327 if you would like more details, or would like to make an appointment. We appreciate your patience as we practice hearing healthcare in a new and safe way.

What is an audiologist?

An audiologist is a regulated health professional with a minimum of a Masters degree.  To obtain this degree, a minimum of six years post-secondary education is required, plus 750 clinical hours completed. A six month mentorship program must be completed after this, to be a full General member of CASLPO. Audiologists are educated in prevention, identification, assessment, treatment, and (re)habilitation of hearing loss in adults and children.  They are authorized to prescribe hearing aids when necessary.

Learn more about Andrea Dunn and her audiology education.

What are the signs of hearing loss?

Signs of hearing loss could include:

  • Ringing / buzzing in ears (tinnitus)
  • Thinking people are “mumbling”
  • Difficulty hearing conversations with groups of people
  • Turning the television up louder
  • Asking people to repeat what they have said
  • Withdrawing from social situations

If you are experiencing any of these signs of hearing loss, schedule a hearing evaluation with Dunn Audiology.

Are there different types of hearing loss?

Yes, there are three types of hearing loss:

  1. Sensorineural hearing loss
    • Inner ear is affected
  2. Conductive hearing loss
    • Middle ear is affected
  3. Mixed hearing loss
    • Combination of sensorineural and conductive hearing losses

Anatomy of the Ear

What are the causes of hearing loss?

For sensorineural hearing loss, some hearing loss causes may be:

  • Age related
  • Long term noise exposure
  • Some medications
  • Infections
  • Disease
  • Genetic factors

For conductive hearing loss, causes may include:

  • Excessive cerumen (ear wax)
  • Fluid in middle ear
  • Abnormal function of middle ear bones
  • Perforated tympanic membrane (hole in ear drum)

How do I know which hearing aid is right for me?

There are many different styles of hearing aids. The appropriate hearing aid is determined by a variety of factors. If it is determined that you would benefit from a hearing aid, Andrea would discuss the pros and cons to each style and together you would decide which is appropriate for you.

Click here to see the various styles of hearing aids.

What are the costs of hearing aids? Is there funding available?

There is a wide range of hearing aid prices, which are dictated by the technology level within the hearing aid. With Dunn Audiology, you can choose which technology level is appropriate for your lifestyle and hearing needs.

There are multiple funding opportunities.

We will help determine if you could qualify for funding, and will fill out the necessary paperwork. Dunn Audiology is registered with ADP, WSIB, VAC, and multiple insurance companies.

What is Tinnitus?

Tinnitus is the perception of sound, when there is no external auditory stimulus. It can be described as a ringing, buzzing, or noise in a person’s ears. This sound can be very bothersome to some individuals. There are many theories to why this sound is perceived, but it can be a sign of hearing loss. Start with a hearing evaluation at Dunn Audiology, and potential tinnitus treatment options can be discussed.


” More than half of Canadians over the age of 65 will experience some degree of hearing loss. “

– Hearing Foundation of Canada

” Hearing loss can have a profound impact on emotional, physical and social well-being. Untreated, hearing loss can lead to depression, dissatisfaction with life, reduced functional and cognitive health, and withdrawal from social activities “

– World Health Organization

We Can Help Answer Your Hearing Loss Questions

Make an Appointment to Talk to Andrea

Your Locally Owned Hearing Clinic in London, Ontario

Visit Us

1140 Southdale Road W, unit 3 London, Ontario

Click here to see map

Call: 519-601-4327

Email: andrea@dunnaudiology.ca

  Clinic Hours

Dunn Audiology is open for appointments Monday-Thursday from 8:30-4:30. Friday & Evening appointments can be made by appointment only.  Inquiries and appointment bookings are welcome to call 519-601-4327 or email Andrea directly – andrea@dunnaudiology.ca










By Appointment